Cyrock One Travel
Privacy Policy

Introduction

Cyrock One Limited ("Cyrock One Travel", "we", "us", or "our") is committed to protecting your privacy. This privacy policy explains how we collect, use, share, and protect your personal data when you use our website and services, book travel arrangements, and interact with us. This policy applies to all visitors and users of our services.

By using our website or services, you agree to the terms of this privacy policy.

Information We Collect

We may collect the following types of personal information when you use our services:

• Personal Identification Data: Your full name, address, email address, phone number, date of birth, and passport details (if required for your booking).
• Payment Information: Credit or debit card details, billing address, and payment method used during booking.
• Booking Information: Hotel booking details such as dates, preferences, and special requests.
• Technical Data: IP address, browser type, operating system, and website usage statistics.

How We Use Your Data

We use your personal data for the following purposes:

• Processing Bookings: To facilitate and manage your travel bookings, including hotel reservations and special requests.
• Payment Processing: To process your payments securely and settle transactions with our partners.
• Customer Support: To provide assistance, resolve issues, and respond to queries related to your bookings.
• Marketing and Communications: To send promotional offers, news updates, or newsletters, but only with your consent.
• Legal Obligations: To comply with legal obligations, such as tax regulations and accounting requirements.

Data Sharing and Disclosure

We may share your personal data with third parties in the following circumstances:

• Hotel and Travel Partners: To fulfil your booking request, we will share your details with hotels and other travel service providers.
• Payment Service Providers: Your payment information will be shared with payment processors to complete your transaction securely.
• Legal Compliance: We may disclose your information to law enforcement or other governmental authorities as required by law.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the relevant parties.

Data Security

We take the security of your personal data seriously. We use industry-standard security measures such as encryption and secure servers to protect your data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Retention of Data

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When your personal data is no longer required, we will securely delete or anonymize it.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Objection: You can object to the processing of your data for direct marketing or on legitimate grounds.

To exercise any of these rights, please contact us at the details provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you on future visits.

You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us at:

5th Floor The CORE 62 ICT Avenue Cybercity 72201 Ebene Mauritius